The Better Business Bureau (BBB) logged almost 10,000 complaints last year against Commercial HVAC Service & Repair Mcallen TX showing that many Americans have difficulty finding reputable contractors. Of the almost 4,000 different categories of complaints accepted by the BBB, those against contractors rank 13 in terms of prevalence.
Despite the volume of BBB complaints logged against some contractors, most contractors are honest and operate within the law. Following are tips for finding a contractor you can trust with your home improvement project:
The best way to find a good contractor is through a direct referral from someone you trust, such as a family member, friend, or neighbor, who has successfully completed a similar project. Or, consult your local hardware store or home improvement store for a referral to a contractor.
Yes, this may sound silly and obvious but some contractors will give a quote for a home improvement project over the phone – sight unseen! Although this is frequently done with electricians and plumbers for work that is done frequently, a home improvement project is a different story.
Before committing to a contractor, talk to past clients to determine how reliable, speedy and reasonably priced they think your contractor candidate is. Were they pleased with the work but thought it took too long to complete, or did the contractor deliver on-time and on-budget? Reputable contractors will provide a list of satisfied customers who have agreed to act as references. Consider it a ‘red flag’ if your potential contractor can’t provide the names, phone numbers and e-mail addresses of past satisfied customers.
Liability and medical insurance for contractors may or may not be required in your state, but it should be for anyone working in your home! Require that your contractor presents a certificate of insurance prior to signing any contracts, and call the agent to verify that the policy actually exists and what it covers. The contractor’s general liability policy, at a minimum, should be 100 percent of the value of your home.
The contractor won’t be offended if he has nothing to hide. Also, find out if he intends to subcontract some work, and do a background and financial check of those contractors as well.